Post-visit companion
After-visit summaries are written for billing, not patients. Translate the AVS into plain language, turn instructions into a timeline, track meds and follow-ups, and capture questions for next time. Clear problem, measurable outcome (adherence, fewer portal messages), and it shows content design chops.
We audited existing interfaces, defined core design principles, and developed reusable components that streamlined the design and development process. The challenge was creating a system that could adapt to evolving needs.
